Booking Policies

We appreciate your business!

Appointments

• Using our website, you can reschedule or cancel your appointments up to 48 hours before your scheduled appointment time.
• To cancel or reschedule less than 48 hours from your scheduled appointment time, please text us for assistance at 321-249-2914.
• Any cancellations or reschedule requests within 24 hours of your scheduled appointment will be charged a $25 fee, and the collected deposit will be non-refundable.
• If you need to make any changes to your scheduled appointment, such as vehicle, location, time, or services, please text us for assistance at 321-249-2914. We will do our best to accommodate change requests, however due to our schedule with other clients, not all changes may be able to be accepted.

Deposit Payments

• We require a deposit payment to reserve your service appointment.
• Deposits can be made using our booking website, or through any of our accepted electronic payment methods viewed here.
• Collected deposits for tickets over $350 are non-refundable.
• Collected deposits for tickets under $350 may be refundable when cancelling at least 48 hours before your scheduled appointment time.
• Collected deposits for tickets under $350 will be non-refundable, but can be applied as credit to future invoices, when cancelling or rescheduling less than 48 hours but more than 24 hours from your scheduled appointment time. The credit must be used within 45 days of the originally scheduled appointment.
• Collected deposits are non-refundable and a fee of $25 will be charged in the event of a "no show" for your scheduled appointment, or rescheduling/cancellation within 24 hours of your scheduled appointment.

Effective as of July 30, 2020